Return and Refund Policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

Return eligibility

To be eligible for a return, your item must be:

• In the same condition in which you received it
• Unworn or unused
• With its original tags
• In its original packaging

You will also need the receipt or proof of purchase.

To request a return, contact us at support@youshopin.store. If your return is accepted, we will provide instructions on how to return your item.

Items returned without first requesting and receiving approval will not be accepted.

Damaged, defective or incorrect items

Please inspect your order when it arrives. If your item is damaged or defective, or if you receive the wrong item, contact us immediately at support@youshopin.store so we can evaluate the issue and make it right.

Non-returnable items

Certain items cannot be returned, including:

• Perishable goods, such as food, flowers or plants
• Custom or personalized products
• Personal-care or beauty products
• Hazardous materials, flammable liquids or gases
• Gift cards
• Sale or clearance items

Please contact us at support@youshopin.store if you have questions about whether your item is eligible for return.

Exchanges

The fastest way to receive a different item is to return the item you currently have. Once the return is accepted, you can place a separate order for the new item.

European Union 14-day cooling-off period

If an order is shipped into the European Union, customers have the right to cancel or return it within 14 days of receiving it, without providing a reason, subject to applicable law.

The item must be in the same condition in which it was received—unworn or unused, with tags and in its original packaging. A receipt or proof of purchase is also required.

Refunds

We will notify you after we receive and inspect your return and tell you whether the refund has been approved.

If approved, the refund will be issued automatically to your original payment method within 10 business days. Your bank or credit-card provider may require additional time to process and display the refund.

If more than 15 business days have passed since your refund was approved, contact us at support@youshopin.store.